MAH expects more cancellations to come and estimates that losses suffered by hotels could reach hundreds of thousands of ringgit especially at destinations highly dependent on the Chinese market.
In a two-day industry meeting, MAH and other tourism stakeholders made a commitment to support precautionary measures and standard operating procedures set by the government to prevent the spread of the Wuhan coronavirus. Yap said hotels are fully prepared with sanitising facilities for both guests and employees, scheduled cleaning of all contact and touchpoints as well as isolation procedures for any suspected cases.
He said the industry is also anticipating recovery plans when the situation subsides and has had preliminary discussions with the Tourism, Arts and Culture Ministry to recapture the market once it reopens.
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