That's according to Which?, a consumer rights group that found that when they contacted hotels directly they were able to score a better room rate compared to the prices listed on secondary travel websites or snag other incentives including free breakfasts or upgrades.
In eight of the 10 cases, hotels offered discounts on rooms, food, spa treatments, or freebies like breakfast and parking. A hotel in Cornwall offered a discount of £20 , slashing the rate from £170 to £150 . "Hotel booking sites might be a good place to start your search, but you should always call or email the hotel for the best chance of getting the cheapest deal -- even in cases where they can't offer a better price, there's a good chance they'll throw in a freebie or two."