As a stop-gap, Abta has created a system of, which is effectively an IOU issued by the holiday company, which retains the customer’s right to a refund in due course – and preserves financial protection were the company to fail.
Attempting to pass the cost of the crisis on to private individuals while they tick down the funds they are supposed to return with 'running costs' is unacceptable. Flights were priced beneath their true social cost before Pestilence, capacity must be reduced,pay up or close down
My daughter has to pay off her holiday, she can’t afford it now and she knows they won’t be going .So why can’t the travel agent tell people they don’t have to pay off a holiday that they won’t be able to go ?
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