Many—including franchise-run chains—are cutting amenities such as daily housekeeping visits, hot breakfast buffets and even complimentary soaps and lotions. The moves may help defray the costs of sanitizers, protective face masks and antiviral cleaning devices for individual hotel owners.
PREVIEWSUBSCRIBE It is one thing for high-end hotels to start implementing “operating-room level” hygiene practices, but it is an entirely different challenge for large hotel franchises, which essentially operate as a network of small-business owners, to require a new set of brand standards, said Mr. Dev, who also is a hospitality industry consultant.
Mr. Dragisich said he expects the savings on breakfast to offset the cost of products that hotel owners will need to buy to meet Choice’s new cleaning standards. Related costs, such as those for installing plexiglass partitions for contactless check-ins, would likely be covered by the franchise fees that hotel owners already pay, he said.
Best Western has also removed items in its rooms such as decorative pillows, directories, bathroom amenity trays and certain types of remote controls to eliminate surfaces on which the virus could be spread. Franchise owners are mandated to make the cleaning adjustments but have some leeway when it comes to changing the check-in process or offering food, Mr. Pohl said.
Wyndham Hotels & Resorts, Inc. has established new cleaning standards that go into effect on Sept. 1, and to help hotel owners adjust it is having suppliers ship masks, disinfectant wipes and other hard-to-source cleaning items directly to its more than 6,000 U.S. hotels, said Lisa Checchio, the company’s chief marketing officer.
The cleaning they should have been doing for years and now forced to really clean before the next customer occupies that room. seman on the blankets half A$$ED cleanning of tables and chairs will not cut it today. Proper cleaning and disinfecting now mandatory is very important.
Good idea.
Question: with any reduction in services is there a corresponding reduction in “resort fees”?
Ridiculous. They will lose customers. Not everyone is afraid and freaking out over a virus.
Let all trump's hotels closed
I want none of that 🙅🏻♀️
So I guess they missed yesterday’s CDC report?
36 hours of ozone
This will not make business travelers happy, they will resort to video conferencing.
They shouldn’t have buffets.
Have they not read the latest CDC guidelines? They think it doesn’t survive on hard surfaces.
Hope they clean Wally World well....
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