SINGAPORE: Staycation packages with more perks and safety measures that are part of a “new normal” have been put in place by coronavirus-battered hotels in Singapore, after being given the green light to reopen their doors this month.
But the hotel is capping its occupancy at 50 per cent for the time being to comply with mandatory safety requirements for both its staff and hotel guests, said general manager Piotr Kupiec. With that, it is now fully booked for most weekends until mid-August. As part of safety requirements, the hotel is releasing up to 20 per cent of its 59 rooms for staycation guests, and is now fully booked “for the month of July and some dates from August”.
According to the STB’s advisory, these include the screening of every individual before allowing them into the hotel premises, requiring everyone to wear a mask and implementing the SafeEntry digital check-in system. “Contactless” services are also available at several hotels. For example at Marina Bay Sands , payments, as well as the delivery of luggage and other hotel amenities, will be “contactless” so as to minimise physical interactions.
“We believe having a satisfying stay begins from a safe sanctuary that you can trust,” said regional general manager Roy Liang who oversees Oakwood’s hotel properties in Malaysia, Singapore and Vietnam. “The first-hand experience gained by handling various accommodation needs over the past few months has been invaluable for our hotels and their staff. They are now familiar with areas such as infection controls and sanitisation – skills which will help them lead the way in safe hospitality,” STB added.
Other perks include flexible check-in and check-out timings, credits that can be used at the hotel’s food and beverage outlets and for in-room dining, as well as complimentary parking, said the hotel’s director of sales and marketing Alvin Lim. “With global travel restrictions still in force, domestic tourism will give a much-needed financial boost to hotels in Singapore,” said Ms Kwee Wei-Lin, president of the Singapore Hotel Association.
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