A TUI passenger on lockdown in Wales was told by the airline that she could still go on holiday - despite the government warning the opposite.
"I'm in a position where the Government are saying you can't go on holiday, and I have TUI telling me you can. It has blown my brain."She added that it was a "total nightmare" and questioned whether this meant people arriving in Rhodes from lockdown areas would be free to explore the island. A TUI spokesperson explained that as Cardiff Airport remains open, flights would continue to operate.
"Any customers who cannot travel on their holiday as planned due to a local lockdown have the option to amend to any holiday currently on sale, free of amendment fees. If the customer wishes to cancel their holiday, we recommend that they speak to their travel insurance provider in the first instance."Sun Online Travel has contacted TUI for additional comment.
Ridiculous
Just a way of saying you’re not getting a refund
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Source: Daily Express - 🏆 26. / 68 Read more »