KLIA achieved an improved overall score of 4.94 out of 5.00, up from 4.69 in 2019, and the success included scoring a perfect 5.00 in overall satisfaction by both business and leisure passengers.According to Malaysia Airports group chief executive officer Datuk Mohd Shukrie Mohd Salleh, the tremendous improvements in both ranking and score were made possible through the commitment and efforts of the airport team in elevating service level.
To ensure passengers’ confidence while travelling during a pandemic the team took measures such as placing MySejahtera QR codes in more locations and devising the ideal physical distancing markers to ensure added safety while practicing the highest standard of hygiene. “This year, we are focusing mostly on safety initiatives as part of our efforts to re-instil passenger confidence in air travel.
WTF? Seriously? Top 10? Bravo MY_Airports for getting KLIA up there. Now, if we can only get MAS up there too TrustNoneFearNoOne
Melayu ni klo brangan..in the world aje. Lancuss. Buat jela keje, bg servis plg kemas..dn yg penting jgnla rugi manjang sampai kiamat. Pnat rakyat tanggong
Turn a crisis into a fortune .. that’s sterling