You don't need a regulator for this one - you need the police! The travel agency owner and staff should be investigated for theft and fraud.
So much for that travel agencies reputation. What are regulatory bodies doing about it?
I never buy tickets through travel agencies.
I was wondering why you didn't give the name of the travel agency in your report on the radio this am
Shameful when companies don’t do the right thing until people go to the media!
Two years ago, my wife paid for a return trip to Ireland with WESTJET. All flights got canceled due to covid-19. WESTJET paid for the trip back home but refused to pay to get to Ireland. All avenues for trying to get reimbursed failed. 👎👎🤮
Greasy
Sounds like a Bramladesh thing
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