Gay happy hour, neutral pronouns, a ‘glam room’: Hotels go LGBTQ-friendly

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While LGBTQ travelers often have to take additional comfort and safety considerations into account when planning a trip, Trixie Mattel is among the hospitality business owners and operators that are making an effort to foster inclusive lodging.

, said equitable service is a major factor in creating an inclusive hotel experience. He said that means “treating everyone with the same welcome, giving everyone the same level of service regardless of who they are, who they’re with … that goes a long way for LGBTQ travelers.”Wismont said diversity and sensitivity training for employees can help minimize microaggressions and generally make staff more mindful of how they interact with guests.

“If LGBTQ+ people wouldn’t feel comfortable working for you or your front desk doesn’t know how [to make] an LGBTQ+ guest feel welcomed, you can’t really say you’re prepared to do outreach to queer travelers,” he said in an email., a hotel in Denver’s high-end shopping district of Cherry Creek, educates its workforce to that end.

The hotel also works to cultivate inclusivity in other ways, such as by including LGBTQ-friendly events on weekly “what not to miss” lists that are distributed to guests. Concierges are also familiar with the local LGBTQ scene.In past years, Duran said, a hotel might just run a promotion during the month of June for Pride. “And really, our celebration now is every day,” she said.

“We’d love to see more staff training, more community engagement, more diversity of LGBTQ-plus people integrated into overall marketing, and more gender-neutral bathrooms, for a start,” he said. Wismont said that while some hotels may temporarily add a rainbow flag or change their logo during Pride season, others are “really dedicated to being an active member of Pride,” whether offering employees time off to march in parades alongside the brand or financially backing Pride events. He noted that brands such as Marriott and Hilton often“That’s a good way to figure out who the good ones are,” Wismont said.

 

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