Many passengers have missed their transfer flights or were forced to leave their belongings behind. KLM, who handles some of the luggage at Amsterdam Schiphol, says a backlog of several thousand stranded bags has finally been whittled down to the hundreds. But the problem remains widespread across the region.
London’s Heathrow, once considered a gateway to Europe, recently asked airlines to cap ticket sales in order to limit daily passengers through September. Last week, Delta Air Lines Inc. also deployed a wide-body plane without passengers to collect 1,000 stranded bags. Even passengers with travel insurance may not be saved from summer airport misery. In the U.K., four in 10 policies don’t protect against strikes, consumer group Which? reported in its annual review.
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