“As an interactive application, Chelsea Travel will make transaction turnover faster and eventually reduce manpower cost once passengers are used to using the app from booking to payment,” Chelsea President and Chief Executive Officer Chryss Alfonsus V. Damuy toldChelsea and its three shipping lines, Starlite Ferries, SuperCat, and Trans-Asia, are deploying Chelsea Travel to allow passengers to buy and pay for tickets anytime, even after regular business hours.
“They will be given access to the VIP lane at the ticket outlet so they can immediately pay without having to line up for a long time. The second phase will enable passengers to pay online, skipping the manual transaction with a teller,” the group said in a statement.Mr. Damuy said the application will help increase the company’s competitiveness, as it allows them to reach more customers.
“With time being precious and being out in public is sometimes a health/safety issue, more passengers will welcome this innovation to book and pay tickets on their own, at their most convenient time.” The group also sees its move as setting standards within the maritime industry in terms of digital transformation.
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