Those services would only be available if your flight is canceled or delayed because of an issue under the airline’s control. This includes a mechanical or a staffing issue but unfortunately not the weather.This comes as complaints soar nationwide.
airline complaints doubled for the first half of this year compared to 2021 with flight problems and refunds representing the top two frustrations.a trade group that represents several large U.S. airline carriers. In a statement about the dashboard, a spokesperson said, “Carriers welcome opportunities to simplify travel policies, clarify existing practices and increase transparency for travelers.”“It’s hard to pay for inconvenience, if I’m just leisurely traveling then that’s one thing but for business, it might make a substantial impact of me making a deal or not, an unnamed traveler said.
Biden administration officials say they’re working on a proposed rule that would require airlines to provide travel credits that do not expire when you can’t travel because you have COVID-19.“U.S. airlines are committed to offering a high level of customer service and providing a positive, safe flight experience for all passengers. Carriers welcome opportunities to simplify travel policies, clarify existing practices and increase transparency for travelers. U.S.
As travelers return to the skies, U.S. airlines are making every effort — including reducing schedules, ramping up hiring initiatives and increasing communication with travelers — to provide seamless air travel while navigating a range of challenges outside carrier control, such as inclement weather. This summer, carriers have proactively adjusted their staffing models to ensure they are adequately staffed for each flight including the time it takes to hire and train new employees.
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