And it’s not only passengers who are being impacted. “The way Southwest Airlines has treated its flight crews can only be termed ‘despicable,’” Lyn Montgomery, the president of Southwest’s flight attendant union,
. Montgomery also said that flight attendants have been left stranded and sleeping in airports, describing “a ripple effect that is creating chaos throughout the nation.”... [+] San Francisco International Airport in San Francisco, California, United States on December 26, 2022 as Southwest cancels more than 2,800 U.S. flights on Monday amid fierce winter storms. , Southwest Airlines canceled more than 2,900 flights on Monday, accounting for 71% of its inventory, and also had hundreds of delays.
The airline has blamed the problems on the weather, but according to a transcript obtained by CNN, Southwest Airlines CEO Bob Jordan told employees on December 24 that the airline has “a lot of issues in the operation right now.” He also said: “Part of what we’re suffering is a lack of tools. We’ve talked an awful lot about modernizing the operation, and the need to do that.
Airports across the country were experiencing cancelations and delays, but the airports with the biggest issues for Southwest include Denver, Chicago Midway, Baltimore/Washington, Dallas Love Field, Nashville and Las Vegas.
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