CLEVELAND — Southwest Airlines’ operational meltdown continued into Tuesday as the airline canceled more than 2500 flights — on top of the nearly 3000 flights canceled on Monday — leaving passengers to find a different way of returning home from their holiday destinations. Airline officials anticipate the mass flight cancelations to continue for the next few days, potentially cutting as much as 65% of its typical offering of flights.
Traveler Rebecca Greder of San Antonio, Texas was determined to get to Cleveland in order to visit her son for the holidays. She is just as determined to get back home — even if it means an extended stay. “I appreciate his transparency and honesty. He said, ‘I’m going to be honest with you, you’re not going getting out of Cleveland with Southwest until the first week of January,’” Greder said. “They are going to refund whatever it costs me to get on another airline and back to Texas.”
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