Via Rail says it is 'truly sorry' for letting passengers down with holiday travel delays and cancellations

  • 📰 CTVNews
  • ⏱ Reading Time:
  • 18 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 11%
  • Publisher: 99%

Holiday Holiday Headlines News

Holiday Holiday Latest News,Holiday Holiday Headlines

Weeks after travellers were left stranded and scrambling due to train delays and cancellations over the holidays, Via Rail's president and CEO is saying sorry for letting its passengers down.

Citing "a severe winter storm" and the derailment of a freight train as the source of the disruptions between Dec. 23 and 26 along the Quebec City–Windsor corridor and in Eastern Canada, president and chief executive officer at VIA Rail Canada Martin R Landry offered an apology:

"We are truly sorry for letting our passengers down," said Landry. "We know, we should have been more forthcoming in sharing information about trains that were delayed and in communicating updates. We also know we should have adopted a different approach in supporting passengers on trains that were delayed for lengthy periods."

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

more like Via Fail owned

As executives and CEOs take 100's of millions on bonuses of taxpayer money government gave them Sickening

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 1. in HOLİDAY

Holiday Holiday Latest News, Holiday Holiday Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Via Rail apologizes for holiday travel disruptions, communication failuresVia Rail says that along with refunds and travel credits for those whose trains were completely immobilized, it will also be reviewing its performance with the help of outside experts
Source: globeandmail - 🏆 5. / 92 Read more »

Transport minister, airline and rail executives to appear before Commons committee looking into travel chaosThe House of Commons transport committee also wants to hear from airport authorities, passengers rights\u0027 advocates and passengers themselves Watch the Transport Minister hide behind the cloak of “climate crisis” 🤡 And absolutely bupkis will come of it just like the travel madness of the summer was never remedied I can’t remember the last time so many federal cabinet ministers have had to appear before some sort of committee or inquiry. Why are we voting/ rewarding this level of incompetence?
Source: nationalpost - 🏆 10. / 80 Read more »

Transport minister, airline and rail executives to appear before Commons committee looking into travel chaosThe House of Commons transport committee also wants to hear from airport authorities, passengers rights\u0027 advocates and passengers themselves
Source: calgaryherald - 🏆 64. / 52 Read more »