, the website will offer a seat map feature that allows customers to seat children under the age of 12 next to an adult in their party at no extra cost.United Airlines' new online seat engine will begin by scanning for all available free economy seats, the press release said. The feature will then offer complimentary upgrades to available preferred seats, if needed.
More adjacent seat options should be available to anyone traveling with children under 12 immediately. However, the overall program change won't officially start until early March. United Airlines' family seating feature does not include United Polaris, United First Class or Economy Plus seating. These are separate products and are excluded from policy change.Fly PIA? Peoria airport boasts convenience, direct flights. Here's what you need to knowThe new policy has a plan in place. Customers can switch a flight to the same destination that has adjacent seating in the same cabin for free, according to the airline.
Additionally, there will be no other fees for customers switching their flight if there is a difference in cost between the original flight and the newly selected flight.In 2022, the U.S. Department of Transportation issued a requesting U.S. airlines offer the opportunity for family seating at no cost to the consumer because of the overabundance of complaints received by families regarding the fees associated with seat swaps and plane changes when flying with children.