as carriers frequently cited safety as the reason for last-minute cancellations and delays, relieving them of their obligation to pay compensation to customers.put the onus on airlines to show a flight disruption was caused by safety concerns or reasons outside their control“Today, I’m announcing that we are making significant changes to the air passenger rights,” Alghabra said Monday.
Tabled in the House of Commons on Thursday, the amendments also ratchet up the maximum penalty for carrier violations to $250,000 — a tenfold increase — and put the regulatory cost of complaints on carriers.Snowstorm an example of possible exception to air passenger compensation: Alghabra The National Airlines Council of Canada, an industry group representing four of the country’s biggest carriers, says the cost of tougher passenger protections could trickle down to travellers by way of pricier fares.