From ‘take it or leave it’ to ‘sorry for the inconvenience’

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I look at those social media posts of people posing with their shiny new ribbon-wrapped cars, clutching flowers and gushing “great service!”, and I think: “Let’s see how great the service is when the car develops a fault three months later and they can’...

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From ‘take it or leave it’ to ‘sorry for the inconvenience’I look at those social posts of people posing with their new ribbon-wrapped cars, clutching flowers and gushing “great service!”, and I think: “Let’s see how great the service is when the car develops a fault 3 months later and they can’t find a fix.”
Source: SundayTimesZA - 🏆 47. / 51 Read more »