7 On Your Side's Nina Pineda has all the tricks of the trade to make the skies a little bit friendlier.
We caught up with Westfield's The Miles Man, aka Eric Lipkind who's currently enjoying a Mediterranean cruise far from the madness in his home garden state as Newark, along with JFK and LaGuardia play host to stranded passengers looking at days of delays.Eric said DOT regulations give stuck passengers two options.
If your flight has been canceled, make your way to a gate agent or customer service desk and get online right away. "A refund is where you'll get your money back for a flight that didn't happen, compensation is where you're going to get something above and beyond as a gesture of good will from the airline," Lipkind said. "You might get miles, you might get a travel voucher good for future travel, you might get a hotel which is less likely in the event food voucher."