on Wednesday with the bulk of the problems: 78 cancellations and 137 delays, FlightAware data show.
Earlier this week, United officials pointed to severe weather as a driver of cancellations and delays because flight crews, pilots, and other staffers were hung up in other parts of the country. United’s chief executive Scott Kirby estimated that more than 150,000 United customers nationwide were affected over the past weekend. In a memo to United East Coast employees on Monday, Kirby blamed Federal Aviation Administration air traffic control staffing problems as a cause of travel disruption. Kirby told employees he is “frustrated” and that “the FAA frankly failed us” by reducing airport arrival and departure rates — troubles “compounded” by bad weather.
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