They commended Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing for going to KLIA on Thursday to check the situation on the ground after he was told about the problems faced by the China national.
On Thursday, a Chinese visitor was apparently held up for 15 hours with food given to her just once. Her mobile phone was seized too.She claimed that her travel papers were in order but Immigration officers said there had been a language barrier and that there were discrepancies in her documents. Malaysian Inbound Tourist Association president Uzaidi Udanis said the association had also received complaints about many tourists being barred from entering.
The Immigration Department, she said, should allow arrivals to have cellphones with them to contact anyone for assistance if they are detained.