For American Airlines, Holiday Got Off To A Bad Start Due To Charlotte Runway Closure

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The heaviest summer travel weekend begins Thursday and the walk-up is not going well at Charlotte Douglas, where a Delta flight landed Wednesday with no landing gear, closing a runway..

holiday weekend as extending for seven days, beginning Thursday June 29, and ending Wednesday July 5.

At Charlotte, “We hope to have the same success during the Fourth of July weekend,” as during the Memorial Day weekend, Ross Fortson, American managing director for customer care at Charlotte, told reporters at an airport media event on Tuesday. The busiest day in Charlotte airport screening history was Aug. 2, 2019, when participants in a Boy Scout jamboree in Mount Hope, West Virginia, overwhelmed the airport on their way home. That day, the TSA screened 41,175 passengers.

Woodard said the biggest problem for the airport during busy periods is that “A lot of people come here thinking ‘I am going to A Concourse so I have to go to A Checkpoint.” He said he assigns airport staff to directs people to the fastest checkpoint, but it’s challenging to overcome human nature where “You’re so set in your ways, I’ve got to go to A.”

 

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