— with too few humans to handle the load. The result, say aspiring travelers in the U.S. and around the world, is a maddening pre-travel purgatory defined, at best, by costly uncertainty.
Then the State Department upped the wait time for a regular passport to as much as 13 weeks. “We’ll still be okay,” she thought. this year that they were receiving more complaints from constituents on passport delays than any other issue.“With COVID, the bottom basically dropped out of the system,” Antony Blinken. When demand for travel all but disappeared during the pandemic, he said, the government let contractors go and reassigned staff that had been dedicated to handling passports.
Batsheva Gutterman started looking for appointments immediately after she had a baby in December, with an eye toward attending her sister’s wedding in July, in Raleigh, N.C. Her quest for three passports stretched from January to June, days before travel. And it only resolved after Gutterman payed a small fee to join a WhatsApp group that alerted her to new appointments, which stay available for only a few seconds.
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