Travel purgatory: The wait for US passports is snarling summer plans

It was early March when Dallas-area florist Ginger Collier applied for four passports ahead of a family vacation at the end of June. The clerk, she said, estimated wait times at eight to 11 weeks. They'd have their passports a month before they needed them."Plenty of time," Collier recalled thinking.

“I can’t afford four more plane tickets anywhere in the United States to get a passport when I applied in plenty of time,” she said. “How about they just process my passports?”By March, concerned travelers began asking for answers and then demanding help, including from their representatives in the House and Senate, who widely reported at hearings this year that they were receiving more complaints from constituents on passport delays than any other issue.

But the number of Americans holding valid U.S. passports has grown at roughly 10% faster than the population over the past three decades, according to Jay Zagorsky, an economist at Boston University's Questrom School of Business. In Israel, the need is especially acute. More than 200,000 people with citizenship in both countries live in Israel. It's one appointment per person, even for newborns, who must have both parents involved in the process, before traveling to the United States.

Recently, there appeared to be some progress. The wait for an appointment for a renewed U.S. passport stood at 360 days on June 8. On July 2, the wait was down to 90 days, according to the web site.Back in the U.S., Marni Larsen of Holladay, Utah, stood in line in Los Angeles, California, on June 14, in hopes of snagging her son's passport. That way, she hoped, the pair could meet the rest of their family, who had already left as scheduled for Europe, for a long-planned vacation.

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