Transport Minister Matteo Salvini signed a decree ordering the two-day strike be cut in half, but even that truncated stoppage forced the cancellation of service up and down the peninsula on a weekday, at the height of Italy's booming high tourist season.
Roberta Riccitiello was in Rome for work and was hoping for guaranteed high-speed train service back to her home in Naples. Italy's main unions called for the strike of Trenitalia and Italo workers, complaining about staffing shortages and excessive overtime, minimum salaries and other work conditions.