Travel hack 'skiplagging,' is dividing customers and airlines

Fed up with skyrocketing ticket prices and limited flight options, travelers are tapping into this hack, also known as hidden city ticketing, that allows them to get to their final destination for cheaper. Rather than book a pricey direct flight, travelers are using platforms like skiplagged.com to find less expensive travel paths with layovers at their intended final destination.

Dan Gellert is the Chief Operating Officer at skiplagged.com. He says since its launch in 2013, the platform has rapidly grown in popularity, especially post-COVID-19 as more Americans look to travel. In a statement to Queen City News regarding the incident, American Airlines said:"Purchasing a ticket without intending to fly all flights to gain lower fares is a violation of American Airlines terms and conditions and is outlined in our conditions of carriage online."

"So, airlines can ban you as a customer. And so that might mean not taking future flights, or if you are engaging in 'skiplagging' and you have a roundtrip flight and you do skiplagging on the first end, then it's very likely that that airline will cancel your ticket on the second end," French said.

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