Microsoft Removes AI-Assisted Travel Articles Containing Bizarre and Offensive Recommendations

Microsoft has taken down a series of travel articles that were created using a combination of AI-assisted “algorithmic techniques” and human review, following criticism for their bizarre and offensive content. Beyond their more inappropriate travel suggestions, the articles featured helpful tips such as informing readers that seafood is “any form of sea life regarded as food by humans.

One of the articles, titled “Headed to Ottawa? Here’s what you shouldn’t miss!” went viral after it bizarrely recommended visitors to the Canadian city to visit the Ottawa Food Bank and to “consider going into it on an empty stomach.” The article was widely shared on social media as an example of AI bungling content for humans. In response to the criticism, Microsoft issued a statement blaming human error for the content.

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Microsoft has pulled more of its poorly-written travel articles.Business Insider found that Microsoft removed articles that defined the terms “hamburger” and “seafood” and a photo recommendation article that suggested eating wagyu beef. None of those are as egregious as the one suggesting people go to an Ottawa food bank on “an empty stomach,” but they cast further doubts on Microsoft’s processes for making these articles. Microsoft said last week that the Ottawa article was due to “human error” and “was not published by an unsupervised AI,” but didn’t comment on the processes for the other stories to Business Insider.
Source: verge - 🏆 94. / 67 Read more »