In an age of increased isolation and loneliness, some Americans see skipping self-checkout as a path toward connection.Moody’s Investors Service published a report Wednesday describing the cyberattack as “credit negative” for MGM Resorts, saying it “highlights key risks related to business operations’ heavy reliance on technology and the operational disruption caused when systems need to go offline or are inoperable.
The report also notes that BitSight, a cybersecurity ratings and analytics company, most recently scored MGM an F for its patching cadence, or the speed an organization remediates exposure to known vulnerabilities. MGM didn’t immediately respond to a request for comment on BitSight’s grade. In Las Vegas on Tuesday, more than half of the guests interviewed at the Cosmopolitan and the Bellagio, which seemed largely unaffected, weren’t aware of the hack. By midday Tuesday, credit cards were being accepted in at least some MGM resorts.
Details of the attack remain scant, including who was behind it, their possible motive and the type of information the hackers may have obtained. The FBI office in Las Vegas was aware of the attack and assisting, an agency spokesperson said. MGM was also the victim of a 2019 data breach that exposed personal information of as many as 10.6 million customers.
MGM shut certain systems after discovering the attack over the weekend and began an investigation with the help of external cybersecurity experts, according to a statement posted on social media. By Monday evening, MGM was saying its resorts, including dining, entertainment and gaming, were “currently operational.”
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