Nathan Morgan said he was bitten by bed bugs while staying at the Excalibur for a few days with friends while vacationing in Las Vegas from Tacoma, Washington in June. He said he chose the Excalibur because it was cheaper than other options.Morgan shared an email with the Las Vegas Review-Journal from an Excalibur staff member showing that a test from a pest control company confirmed that bed bugs were present and the hotel offered a refund of resort fees.
MGM Resorts isn’t alone. Bed bugs have been reported at resorts across Las Vegas, but as occurrences of the pests don’t have to be reported to any government entity — as long as the hotel takes proper steps to control an infestation — its unclear really how widespread the issue is in Sin City.
— Desert Moon Motel, November 2022. Inspector found no bed bugs but other violations. The motel said it takes cleanliness issues very seriously and has preventative cleaning methods in place.— Caesars Palace, January 2023. Caesars Entertainment didn’t respond to a request for comment. To prevent bed bugs, MGM Resorts said its housekeeping staff is trained to notice stains and debris left on mattresses and sheets. If a guest notices bed bugs in the middle of a stay, MGM Resorts says they are moved to a new room and the original room is closed until a third-party pest control company can test the room and laundry and luggage services are offered to the guest.
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