The top countries of origin for these travellers include Australia, Bangladesh, China, India, Indonesia and Japan.
“The industry is projected to make a full recovery, potentially setting a record high for industry achievement,” said acting CEO Farizal Jaafar, adding that in the first half of this year, Malaysia’s healthcare travel industry recorded a revenue of over RM900mil. “Our doctors are well trained both locally and overseas, with English as the main language during treatment. Also, other costs like hotels and food are affordable with great service. They also enjoy other tourist attractions while they are here,” he told The Star.
Nadiah, who is also the CEO of Thomson Hospital Kota Damansara, noted that a shortage in manpower and competition from neighbouring countries were among the challenges in the healthcare industry. Likening the cost of a medical check-up in Hong Kong to the expenses of a four-day, three-night holiday trip to Malaysia, Kwok heaped praise on the hospitality he receives in the country.