into the shocking state of Sydney’s bus network and ongoing driver shortage, which was commissioned by the Minns government, said the system had “minimal investment” since it was last upgraded in 2015.
“As a result, the technology has become end-of-life, operating on a degraded capacity. For example, it is unable to manage headways and service disruptions, which undermines accurate passenger information,” the report said.TripView: “Real-time data unavailable”The data used by the system is the same data used by bus companies to report their service performance – which is a requirement of holding bus contracts in NSW – including how often buses are late or cancelled.
When the system was first trialled in 2007, the then-transport management authority – the RTA – used PTIPS to align traffic lights with bus locations, meaning some services would always have green lights. But it wasThe state government allocated $15.8 million in Tuesday’s state budget to upgrade the technology, which was one of the“This investment will make sure that phenomenon of a ghost bus is ended,” Haylen said. “When you’re standing at a bus stop, sometimes it feels like dog years.
Buses are being cancelled because of the driver shortage but details of the trips are not being removed from travel apps.“Unfortunately, the former government knew about this problem and hasn’t upgraded that technology since 2015.” But the investment comes with a warning: a more accurate reporting system means more reports of cancelled buses on apps. And the only way to stop cancellations is by plugging the city’sThe Morning Edition newsletter is our guide to the day’s most important and interesting stories, analysis and insights.