What might seem like routine or minor operational hiccups for service providers can carry a distinct significance or impact for customers. In the end, all customers simply seek quality service, and when challenges do arise, it is best that these issues are communicated with genuine consideration and empathy.
The health maintenance organization industry swung to a net loss of P1.2 billion in the first semester, as benefits and claims... SM Investments Corp., the listed conglomerate of the Sy Group, is targeting to boost the earnings contributions of its investments portfolio to at least 15 percent from 10 percent.
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