t confidently generates travel itineraries in seconds and at no cost.We compared a ChatGPT holiday to recommendations from an expert.
Some, like Jose Soares, director of IT at The Capital Hotels, have put an optimistic spin on AI's role. Soares says the group plans to harness artificial intelligence to streamline operations, personalise the guest experience, and upskill their workforce. The very first output we received was a laughable outline that ChatGPT called"a detailed itinerary to make the most of your time in this beautiful city".Take a taxi or airport shuttle to your accommodationHave a leisurely breakfast at a local café
But scattered among the suggestions were some basic errors that would be fairly devastating to the trip if followed mindlessly. In between, you'd have to drive to Stellenbosch for an unspecified wine tour, then head to Franschhoek for its popular Wine Tram - a great suggestion, but not a quick afternoon activity.
ChatGPT suggested six hotels, including a three-star hotel in Sea Point and an ultra-luxurious five-star hotel in the CBD. Neither of these came close to fitting the request. When pushed, the bot chose a building of serviced apartments - which isn't currently taking bookings and last updated its social media accounts one year ago.
Flight Centre suggested Utopia as a rooftop restaurant"with unspoilt views of the Cape Town harbour, Bo-Kaap, city, Table Mountain and even the harbour. They do a very well-priced fine dining five-course tasting menu for only R 345 per person."ChatGPT recommended the traditional go-to of Groot Constantia combined with Klein Constantia. It offered accurate, granular details about both estates, including what to expect from the architecture and each estate's most famous wines.