Grounded Air Canada planes sit on the tarmac at Pearson International Airport during in Toronto on Wednesday, April 28, 2021. THE CANADIAN PRESS/Nathan Denetteline, told a House of Commons transport committee today that an overwhelming majority of the 1.3 million passengers who requested special assistance last year had a positive experience.
But disability rights advocate David Lepofsky says the complaint statistics fail to reflect the experience of many people living with disabilities, who sometimes wait unassisted for hours or have to instruct employees on how to guide them.needs stricter rules and tougher enforcement to ensure consistency and accountability - and to prevent travellers from being “passed like a baton” between the curb and the plane.lines over the past year, including when a B.C.
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