Wednesday, April 17, 2024 3:11PMFlight search engines can be helpful to quickly book flights - but when plans change, they require extra hoops to jump through when it comes to canceling and getting a refund.
That meant she needed to cancel a trip to Florida for a family wedding. She booked her ticket through Booking.com but they told her the ticket was nonrefundable.Most airlines give breaks on bereavement and Shannon spent over $1,800 on three round-trip tickets. Booking.com said it didn't get the refund from the airline, but United provided proof of the approved ticket refunds and proof that the check was cashed.Shannon's dad Rory was a big fan of 7 On Your Side so the family decided to call Nina Pineda for help.
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