I just completed a Road Scholar trip to Egypt, but on the trip home, British Airways canceled my flight four hours before its scheduled departure. My ticket was in business class, but British Airways rebooked me on Egyptair in a leftover seat at the back of the plane in economy class. The ticket cost British Airways $416.I spent $3,000 on business-class airfare. I’d like to get a refund for the fare difference. But so far, both Road Scholar and British Airways have refused.
There are also Department of Transportation rules that have to be followed. It says that you’re entitled to a refund if you’re involuntarily moved to a lower class of service. For example, if you buy a first-class ticket and get downgraded to economy class because of an aircraft change, the airline must refund the fare difference. If your flight had originated in the United States, DOT rules would have applied.
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