This Memorial Day weekend, the highest number of travelers are expected to fly through Houston airports in 20 years. Airlines say they’re ready to handle the crowds. But if travelers should face delays and cancelations like we've seen in recent years, there are some policies to help protect their rights.But probably not the ones you're thinking of. The U.S.
It helps to keep them honest, and I think it helps passengers," said Eric Napoli of AirHelp, a company that helps travelers collect refunds from airlines.But in the meantime, you can still get a cash refund before the new rules take effect. You'll just have to request it, often by filling out a form or calling the airline, which can mean investing some of your time."You also have rights if your baggage doesn't arrive, or have expenses related to a delayed flight.