Which? has exposed a scam involving fake accounts for Wizz, Ryanair, British Airways, EasyJet, and Jet2 that mimic official carriers to trick people into divulging personal information.
The organisation warns that it's particularly when using social media to report an issue that passengers are most vulnerable, as scammers swoop in to respond to the query or complaint, leading customers to unwittingly engage with fraudulent accounts, reports Bristol Live. Which? has revealed that it found fraudulent profiles pretending to be every major UK airline on Twitter, noting that reporting these fake accounts has only a 'limited effect'. EasyJet as per Which?'s account continues to expose hoax profiles, whereas Jet2 is reportedly aware of unverified accounts and keeps reminding its clients to stay cautious and report any uncertain activities.
Responses were not provided by British Airways, Ryanair, and Virgin Atlantic when Which? sought out comments. A Twitter spokesperson assured the BBC by saying: "On X, you may not misappropriate the identity of individuals, groups, or organisations or use a fake identity to deceive others."