Complaint upheld after Aer Lingus advert about cost for pet travel 'likely to mislead'

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The Advertising Standards Authority of Ireland (ASAI) has upheld a complaint made against Aer Lingus over the advertised price for bringing pets on a flight

Image: Artur Widak via PA Images Image: Artur Widak via PA Images THE ADVERTISING STANDARDS Authority of Ireland has upheld a complaint made against Aer Lingus over the advertised price for bringing pets on a flight.

The complainant said this created a range for the consumer that costs for pet travel within Europe would be between those two figures. It added: “A €40 fee per flight, per crate applies. At this time you will be advised of all restricted breeds for travel on an Aer Lingus regional flight. Note: If you didn’t book online, please contact us in order to book an animal in advance.”

Finally, the complainant said the four freight forwarders she contacted advised her that Aer Lingus doesn’t carry pets on weekends and that it doesn’t fly pets to her destination. Related Read 07.03.19 Irish influencers 'must have evidence' to back up their Instagram claims about wellness products

 

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Planes are for people. The price for bringing a pet onto a plane should be €0.00 because airlines should prohibit pets on their aircraft.

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