said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before. The department said there were so many complaints that it took until July to sort through the filings and compile the figures.So far this year, cancellations remain relatively low — about 1.3% of all flights — but delays are still running around 21%.rose by more than one-fourth compared with 2022. Complaints of discrimination, while small in number, also rose sharply.
The Transportation Department is modernizing its complaint-taking system, which the agency says will help it do a better job overseeing the airline industry. However, the department now releases complaint numbers many months late. It did not issue figures for the second half of 2023 until Friday. -- After a historic election night for British politics, there was one word that investors in the City of London kept using to characterize their hope for the next era of UK markets: stability.
The sperm donor at the center of 'The Man with 1000 Kids' says he plans to sue Netflix. Here's where Jonathan Jacob Meijer is now. Patrick and Brittany Mahomes Share Adorable Photos with Kids and a Furry Friend on Stunning Swiss VacationThis New 82-Foot Yacht Is Like an Elegant Triplex for the High SeasTravellers expressed frustration this week over WestJet's response after the airline cancelled more than 1,200 flights due to a strike by plane mechanics.