J.R. Reed’s three kids were scattered in different states across the country this week. They all had tickets to get home — on Delta. But they couldn’t even get onto planes. Delta paused its unaccompanied minors program during the airline’s meltdown in the wake of the global tech outage that started late last week. “Delta flew my kids out and won’t fly them home,” said Reed, a resident of Atlanta. He told CNN he wasn’t notified of the minors program embargo.
” In a note to customers Sunday, Delta CEO Ed Bastian apologized for the disruptions and attributed the problem to the computer program affecting its “crew tracking” software. The company followed up Monday, saying the CrowdStrike error required its technology team to manually reboot and repair impacted systems — and that additional time was still needed for the applications to sync up. Baggage woes The Joneses are also among thousands of passengers missing their baggage.