to"ensure passengers do not find themselves in this ridiculous situation ever again".
There were also problems in Cuba, where the UK ambassador had to step in to instruct hotels to allow customers to leave without any additional fees. Thomas Cook were having to sell 3 million holidays a year to pay the interest on the loans taken out, which eventually saw them fold.
Boo hoo. The whole free market is grand when they’re raking in the cash. Maybe they could lower their prices and fill the rooms!
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