On the first night of our vacation rental in Hawaii, I found cameras pointing directly at the bed in our master bedroom. I immediately contacted Vrbo and cited their surveillance policy, which says cameras and audio recorders can’t be used inside a property.
Vrbo agreed to cover our hotel stay for the next two nights. But so far, I’ve received nothing from Vrbo. I’m looking for a refund of the hotel plus the remaining balance of $1,095. I successfully disputed the second half of my Vrbo payment on my credit card. Can you help me get the rest?You’re not the first vacation rental guest to find a camera in a home. But aimed at the bed in the master bedroom — that’s a new one.
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