I am writing to request a refund for tickets I had to purchase at the last minute after our international travel had already begun. United canceled part of our international itinerary without notice or remedy.My wife and I had booked tickets through United.com from Albuquerque, New Mexico, to Keflavik International Airport in Iceland, with stops in Houston and Frankfurt, Germany.
We found this out while our flight to Frankfurt was boarding. The United gate agent in Houston could not help. She told us that she couldn’t even look up our reservation under its confirmation number since, again, Icelandair was not a partner airline.
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