Holiday firms Jet2.com and Jet2holidays have been named Travel brand of the Year by Which? For the third year running. The brand was recognised for “providing customers with industry-leading products” and “high-quality service” .
Expert judges from Which? base their prestigious awards on a rigorous set of criteria, including how brands have performed in Which? testing, brand reliability, analysis of provider data, customer satisfaction surveys based on thousands of real-time customer experiences, and the results from its investigations. This ensures that brands that make the shortlist are the best in their field.
“We are enormously proud of this latest accolade, and we remain totally committed to the customer-first approach which has resulted in this success. Our team of amazing colleagues set the benchmark for exceptional customer service, and it is great to see that recognised by customers and the experts at Which? I would like to say a heartfelt thank you to our customers, for their loyalty, and to our colleagues too, for it is their hard work that enables us to enjoy such recognition.
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