TUI, Ryanair and British Airways among travel firms breaking the law by not giving customers refunds, says Which?

  • 📰 TheSun
  • ⏱ Reading Time:
  • 40 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 19%
  • Publisher: 61%

Holiday Holiday Headlines News

Holiday Holiday Latest News,Holiday Holiday Headlines

TRAVEL firms including TUI, Ryanair and British Airways are breaking the law by failing to issue refunds for cancelled holidays within the set time-frame, according to a leading consumer group. Con…

But thousands of customers are complaining that the travel providers they booked their trips with are refusing to play by the book.that they can use to book a holiday in the future, but these could prove worthless if the firm goes bust.Up to £7billion worth of payments made by UK customers are believed to be affected by the cancellations, leaving many firms struggle to meet refund deadlines.

It found that none of them are currently offering customers their money back within the legal timeframe, while others are refusing to provide refunds altogether. Some smaller firms have been praised for treating customers fairly and within the law, including Trailfinders, Kuoni and Responsible Travel.

"I'm fortunate that I get a regular pension from my old job in insurance, so my monthly income hasn't been affected by the epidemic and my wife is able to continue working in her role for the NHS," Harry told The Sun. British Airways, Travel Republic, Virgin Holidays, Virgin Atlantic, British Airways, Emirates, Qantas and Etihad is urging customers to contact them to discuss their options, but warns to expect delays due to the current circumstances.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Let’s hope these airlines tank for good! RipOffMerchants

chechout my gig... WordPress wordpresswebsite wordpressdeveloper clickfunnels frontendeveloper design WebsiteDesign responsive Fiverr FiverrGig fiverrseller fiverrgigs

Typical TUIUK . Used them once but never again

I've just got a full refund from jet2

This crisis will be over one day and consumers will not forget!

It’s not just airlines either - the ferry companies are pulling the same stunt too.

Yes.. I'm fighting for days already to get my money back

wizzair are one of this airlines!

Don't forget easyJet

mclinden69

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 64. in HOLİDAY

Holiday Holiday Latest News, Holiday Holiday Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Major travel providers ‘breaking the law’ leaving customers ‘waiting’ for refundsCOVID-19 has seen countless holidays ruined as airlines and travel providers cancel planned itineraries throughout the peak summer season. Now a new consumer report suggests that many leading travel operators are 'breaking the law by delaying refunds'.
Source: Daily Express - 🏆 26. / 68 Read more »

Wednesday briefing: Airlines and travel firms deny refundsWhich? says refusals break law but calls for grace period with guarantees … UK jihadist caught in Spain … and Jameela Jamil on her ‘privileged’ outspokenness What puzzles me in all this is that rules said tour operators had to retain clients money in separate accounts viz:client No 1 a/c only to be used for payment of hoteliers/seat purchase & nothing else so what have they done with it ? if they can’t refund it.. abta iata which WTAF Soon-to-be-bankrupt Travel firms are turning their clients into their lenders Would you give them a 0% interest loan right now? Vouchers risk going to ZERO in months from now when they’re bankrupt. they beg for bailouts, which should not happen coz socialism Thieves!
Source: The Guardian - 🏆 84. / 53 Read more »

Ryanair passengers told they can't get refunds until pandemic is overCustomers have been sent a travel voucher to use instead, otherwise they face waiting months for a refund. MartinSLewis
Source: MetroUK - 🏆 13. / 82 Read more »

‘Give us time to refund,’ pleads travel association boss‘14-day refund rule is impossible for the majority of companies to stick to,’ said the travel association’s chief executive, Mark Tanzer My daughter has to pay off her holiday, she can’t afford it now and she knows they won’t be going .So why can’t the travel agent tell people they don’t have to pay off a holiday that they won’t be able to go ? Attempting to pass the cost of the crisis on to private individuals while they tick down the funds they are supposed to return with 'running costs' is unacceptable. Flights were priced beneath their true social cost before Pestilence, capacity must be reduced,pay up or close down
Source: The Independent - 🏆 80. / 59 Read more »