The couple contacted the Australian Competition and Consumer Commission to complain about Top Deck's lack of "transparency and accountability to customers".
The company left travellers worse off when compared to the terms and conditions that were in place at the time of their booking, Maddens Lawyers Class Action Principal Kathryn Emeny said. "Changing the rules so that travellers are out of pocket for a tour that can't be delivered anytime in the foreseeable future is not fair and shouldn't be tolerated."
Flight Centre owned company 😡
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Source: SkyNewsAust - 🏆 7. / 78 Read more »
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Source: abcnews - 🏆 5. / 83 Read more »
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Travel CEO fronts cameras after violent tirade against Tracy GrimshawCEO of Australia's peak body for travel agents Jayson Westbury has resigned after saying Nine's Tracy Grimshaw 'needs to be given a firm uppercut or a slap across the face'. 9News Good. Appalling conduct from any male, let alone one in his position as the employer of many women.
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