Expedia Wants ChatGPT to Be Your Travel Adviser

📆 4/5/2023 10:00 AM
📰 WSJ

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Expedia’s app now offers a ChatGPT feature that uses the artificial-intelligence tool to help plan trips

The travel industry has served as an early test case for how customers interact with and benefit from artificial intelligenceApril 4, 2023 9:00 am ET

Expedia is rolling out a new ChatGPT feature in its app, further solidifying the world of travel as one of the first industries to embrace a new wave of artificial-intelligence tools.powered by OpenAI’s ChatGPT technology. Through the feature, which is in its beta-testing phase, travelers can ask for recommendations in categories such as destinations, flights or hotels. Travelers will be able to book directly off some of the recommendations.

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